Privacy Policy Statement

Your privacy matters. This policy outlines what information we collect, how we use it, and your rights under Australian law regarding personal data collected through this website.

Information We Collect

We collect personal information to deliver relevant consultation services and improve your experience.

• Contact details such as name, email, and phone are collected when you contact us or request information.
• Interaction details, including communications and feedback provided during your engagement with our site.
• Usage data from website analytics tools helps us improve user experience and service quality.
• Technical information like device type and browser, collected through cookies for functionality and security.

How We Use Your Data

Collected data is used for service delivery, internal improvements, and regulatory compliance.

• To respond to requests for consultation and provide requested information or feedback.
• To enhance and personalise your experience based on your preferences or usage habits.
• To comply with Australian privacy, security rules, and other applicable regulations.
• To protect our site and detect potential security threats or misuse.

Legal Basis for Processing

We process information under applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

Our legal basis includes fulfilling service requests, legitimate business interests, and compliance with applicable legal obligations.

Sharing Info

We do not share personal data with third parties unless required by law or with your consent.

• Information may be shared with professional service partners when absolutely necessary for service delivery.
• Your consent will always be sought before sharing any sensitive information beyond required parties.
• Data may be disclosed to comply with legal proceedings or regulatory obligations in Australia.

Data Security

We use a range of electronic and procedural safeguards to protect your information. These include data encryption, secure hosting, limited access, and ongoing review of security practices. While measures are robust, no system is entirely immune to risk. We will notify you of any data breaches as required by law.

Your Rights

You have specific rights over your personal data held by us.

• Access your personal data upon request and receive an electronic copy if needed.
• Request corrections to data you believe is inaccurate or incomplete.
• Request deletion of your information, except where retention is legally required.
• Withdraw consent to data processing, impacting future communications only.

Cookies Policy

Cookies improve site performance and personalise experiences. You may manage cookies in your browser settings or via our cookie preference centre.

See cookie policy See cookie policy

Contact Us

For privacy concerns or access requests, use the contact details on this page. We welcome your enquiries and take all concerns seriously.

Policy Updates and Changes

We may update this policy periodically. Material changes will be shared on this site with a revised effective date.